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Privacy Policy

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Effective Date: 7th October 2025
 

Website: www.abkconsultant.com
Platform: Wix.com
Owner: ABK Consultant – Atra Bromand-Krebs

 

1. Introduction

ABK Consultant (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data of all visitors, clients, and trainees. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage our services.

By using this website, you agree to the terms of this Privacy Policy.

 

2. Who We Are

ABK Consultant is an international consultancy providing Salesforce training, sales and customer-service workshops, and leadership mentoring to individuals and organizations worldwide.
We operate from Germany and work with clients across Europe, the Middle East, Africa, Latin America, the USA, and Canada.

Contact:
📧 info@abkconsultant.com
🌐 www.abkconsultant.com
📍 Registered in Germany

 

3. Information We Collect

We may collect and process the following types of information:

Personal Information:

  • Name, email address, phone number, company name, and job title.

  • Billing address, payment details (processed securely by Wix Payments or other third-party gateways).

Technical Information:

  • IP address, browser type, device information, and pages visited.

  • Cookies, analytics, and usage data collected via Wix and integrated tools such as Google Analytics.

Service-Related Information:

  • Information you share when registering for a training, mentorship, or consultation session.

  • Course attendance records, session notes, and feedback forms.

 

4. How We Use Your Information

We use your information to:

  • Deliver consulting, mentoring, and training services.

  • Respond to inquiries and provide customer support.

  • Manage bookings, payments, and communications.

  • Send updates, invoices, and follow-up materials.

  • Improve our website, services, and client experience.

  • Comply with legal and tax obligations.

We do not sell or rent personal information to third parties.

 

5. Legal Basis for Processing (EU GDPR)

We process personal data under the following lawful bases:

  • Contractual necessity – to provide agreed services.

  • Legitimate interest – to maintain business relationships and improve service delivery.

  • Consent – for marketing communications (you may withdraw consent at any time).

  • Legal obligation – where required for invoicing or compliance.

 

6. Data Storage and Security

Our website is hosted on Wix.com, which provides secure servers and GDPR-compliant data storage within the EU/EEA and other approved jurisdictions.
Data may also be stored in Salesforce, Google Workspace, or similar secure systems used by ABK Consultant for CRM and communications.

We apply industry-standard encryption, password protection, and restricted access to protect your data.

 

7. Cookies and Tracking

This website uses cookies and analytics tools to measure site performance and user engagement.
You can adjust or disable cookies through your browser settings at any time.
A cookie banner appears upon first visit, allowing you to accept or reject non-essential cookies.

 

8. Data Sharing

We may share limited personal data with trusted service providers that support our operations, such as:

  • Wix.com (hosting and form submissions)

  • Payment processors (Stripe, Wix Payments, or PayPal)

  • Google Analytics (website statistics)

  • Email and CRM platforms (e.g., Salesforce, Google Workspace)

All third parties are bound by confidentiality and data-processing agreements compliant with EU GDPR.

 

9. International Data Transfers

Where data is transferred outside the EU/EEA (for example, to clients or cloud providers in the USA or other regions), we ensure that appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections are in place.

 

10. Data Retention

We retain personal data only as long as necessary for service delivery, accounting, or legal compliance.
Client records and invoices are typically stored for up to 7 years, after which they are securely deleted.

 

11. Your Rights

Under the EU GDPR, you have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict processing.

  • Withdraw consent for marketing at any time.

  • Request data portability.

To exercise these rights, please email info@abkconsultant.com.

 

12. Marketing Communications

We may occasionally send newsletters or service updates.
You can unsubscribe at any time via the “unsubscribe” link in the email or by contacting us directly.

 

13. Third-Party Links

Our website may include links to external sites (e.g., LinkedIn).
We are not responsible for the privacy practices or content of third-party websites.

 

14. Children’s Data

Our services are intended for adults and professional users.
We do not knowingly collect personal data from individuals under 18 years of age.

 

15. Updates to This Policy

We may update this Privacy Policy periodically.
Any significant changes will be posted on this page with a revised “Effective Date.”

 

16. Contact

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

ABK Consultant
📧 info@abkconsultant.com
🌐 www.abkconsultant.com

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